Please make use of various Foreign-Language Interpretation Service

We have established a multilingual interpretation call center to assist with procedures at the Chuo City Office. We also provide videophone interpretation using tablets at the city office counter.

Chuo City Foreign Language Interpretation Call Center

A call center operator (interpreter) connects the call to any section in charge, then the communication shall be kept on among the resident, the office staff, and the interpreter.

Phone No.

0570-054222
8:30 a.m. to 5:00 p.m.
The service is closed on Weekend Holidays, any National Holidays and Year-end Holidays.

2D code and special web site for Interpretation Service

Interpretation is available by clicking the 2D code or link to a dedicated web page

• 2D code for foreign language Interpretation Service

Simply scan the 2D code with your smartphone or other device to access a dedicated web page, select your language, and a call will be made to the interpretation call center, where you can use an interpreter. You can also use an interpreter by following the same procedure if you go to a dedicated web page via a link.

• 2D code for foreign language Interpretation Service（外部サイトへリンク）

Fees

The interpretation service is free of charge, but you will be responsible for any telephone or communication charges.

Available Languages

English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Tagalog, Nepalese, Indonesian, Thai, Russian, Hindu and French.

Brochure of the call center

• PHONE interpretation service（English）（PDF：211KB）
• PHONE interpretation service（easy Japanese）（PDF：156KB）
• Interpretation Service by using 2D code (English)（PDF：363KB）
• Interpretation Service by using 2D code (easy Japanese)（PDF：373KB）

Video Phone Interpretation

An interpreter interprets communications between foreign visitors and the office staff through the Video Phone. If you need an interpretation, please ask for it to the staff at the counter.

Installed Location

Magokoro Station, Resident Affairs Section, Taxation Section, Health Insurance and Pension Section, Child-Rearing Support Section, School Affairs Section, Community Welfare Section, Nihonbashi Special Branch, Tsukishima Special Branch, Harumi Special Branch, Chuo City Public Health Center, Nihonbashi Health Center, Tsukishima Health Center, Harumi Health Center, Family and Children Support Center, Child Development Support Center

Note: This service can also be used in sections other than the one where it is installed. Please ask the staff at the counter.

Fees

Free of charge

Available Languages

English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Tagalog, Nepalese, Indonesian, Thai, Russian, Hindu and French.
◎APP of Voice Machine Interpretation is also available other than Video Phone interpretation. (30 languages)

Brochure of the Video Phone interpretation

• Video Phone Interpretation service（English）（PDF：132KB）
• Video Phone Interpretation service（Japanese）（PDF：145KB）

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